Last updated: June 2026
We collect information you provide directly, including your name, email address, shipping address, and payment details when you place an order. We also collect usage data such as pages visited and browser type through cookies and analytics tools.
We use your information to process orders, arrange delivery, send order confirmations and updates, respond to customer inquiries, improve our products and website, and send promotional communications (with your consent).
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (e.g., payment processors, shipping carriers) strictly for the purpose of fulfilling your order. These partners are bound by confidentiality obligations.
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.
We implement industry-standard security measures including SSL encryption to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly at hello@bentou.co.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
For questions or requests regarding this Privacy Policy, please contact us at hello@bentou.co or by phone at 03-6675-0083 (weekdays 10:00–17:00 JST). Our address is: Kuwano Building 2F, 6-23-4 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan.
© 2026 SATO bio Inc. All rights reserved.